Customer Reviews

    What our passengers say about GetsTransfer.my

    Business travellers, families and holidaymakers from across the world ride with us every week — for KLIA airport transfers, corporate chauffeur days, island jetty runs and private tours. Here is what they told us after their journey.

    4.9 / 5
    Based on 18 verified passenger reviews

    Recent passenger reviews

    “We took a private tour through Malaysia with Ismadi and would recommend him without a second thought. The car is extremely spacious (especially with all our luggage), comfortable, and clean. Ismadi is incredibly kind, in addition to being an excellent driver. We fell in love with Malaysia, and Ismadi played a part in that experience.”

    Adrien

    Private Tour

    France • 26/10/26

    “We had Ismadi he was great. Brilliant communication leading up to my travels. Sorted everything out & accommodated last minute charges. Will use no other firm when visiting Malaysia”

    Jojo

    Private Tour

    UK • 16/10/26

    “We booked from our Hotel in KL to Mersing Jetty (5 quite tall persons incl. big luggage). Everything went smooth, brand new car with lots of space, very friendly driver. So we decided to also book from Mersing to Singapore - which was also just perfect.”

    Christoph

    Jetty / Island Transfer

    Austria • 12/10/26

    “We had a perfect experience with GetTransfer.my! Travelling with elderly family members and two young kids, we’re so glad we chose their private full-day charter service. Our driver, Ismadi, was always punctual and ready to pick us up at every stop. He had a great sense of humour and kept us entertained throughout the long journeys. He drove carefully and safely, giving us peace of mind throughout the trip. The booking process was straightforward and smooth, even though it was a last-minute booking. We had no hassle at all. Our 4-month-old Hyundai Staria was spotless, comfortable and spacious enough for all 8 of us and our luggage. We were especially impressed that the interior was cleaned at every pit stop! A big thank you to the GetTransfer.my team and especially Ismadi for making our trip such a pleasant experience. Definitely a 5-star service! Highly recommended. We couldn’t recommend them enough!”

    Nazrul

    Private Tour

    Kuching, Sarawak • 11/10/26

    “Booked the trip from KL Sentral to Fraser’s Hill, and return a couple of days later. Greatly appreciate the courtesy and friendliness of Mr Edy. He was very bubbly and cheerful, making us feel like old friends getting together. Very punctual in picking us up.”

    KSNeoh

    Other

    Singapore • 7/10/26

    “We had arranged transport from airport to hotel, next day from hotel to relative's home to and fro and hotel to airport transfer for our last day. Throughout our stay in KL their services have been excellent, punctual, elderly friendly and the staffs are very pleasant. Will use their service again if we are in Malaysia.”

    Nazimah

    KLIA / KLIA2 Airport Transfer

    Singapore • 4/9/26

    “thanks so much again for your service. It was very nice to have your driver show up early and we had a smooth ride. Your service was BETTER and CHEAPER than 2 others that i compared.”

    Roel Jansen

    Airport Transfer

    Dutchman Belanda • 11/5/26

    “We used services throughout our journey across Malaysia. From the airport pickup to Cameron Highlands, Ipoh, and Langkawi, along with our daily excursions. The experience was excellent from start to finish. Our driver, Ismadi, made the trip truly special. His thoughtful suggestions and genuine dedication enriched every day, while his skilled, careful driving and unfailing courtesy, patience, and professionalism set him apart. The vehicle was nearly new and spotlessly clean throughout. We wholeheartedly recommend this company and look forward to traveling with them again.”

    Ibrahim Falqi

    Private Tour

    Arab Saudi • 21/6/26

    “One time. Good communication. Clean and spacious car. Excellent !”

    Sophie

    KLIA / KLIA2 Airport Transfer

    Switzerland • July 2026

    “Our KLIA2 pickup was at 5.40am and the driver was already waiting in the arrival hall with a name board. The Alphard was spotless and he handled four large suitcases without a fuss. Exactly the stress-free start we needed.”

    Sarah Chen

    Airport Transfer

    Singapore • May 2026

    “Booked a full-day corporate chauffeur across three meetings in KL and Cyberjaya. Professional, discreet, and he knew every shortcut around the afternoon jams. I got more done in a day than I usually manage in two.”

    James Mitchell

    Corporate Hourly

    Sydney, Australia • April 2026

    “The Batu Caves and Kuala Selangor fireflies tour was the highlight of our family holiday. Our guide was patient with the children and took us to a local seafood spot we would never have found ourselves.”

    Takeshi Yamamoto

    Private Tour

    Osaka, Japan • April 2026

    “KL to Penang with six adults and plenty of luggage. The van was comfortable, the driver stopped whenever we asked for photos and coffee, and the price we were quoted on WhatsApp was exactly the price we paid.”

    David Miller

    Intercity Transfer

    Manchester, United Kingdom • March 2026

    “Booking over WhatsApp took two minutes and we had the driver's name, plate number and photo the night before. No meters, no surge pricing in the rain — just a fixed, honest fare.”

    Maria Garcia

    Daily Booking

    Madrid, Spain • March 2026

    “Kuala Lumpur to Kuala Besut jetty for our Perhentian trip. They planned the timing around the ferry departure perfectly and even reminded us to buy tickets early. We arrived relaxed and on schedule.”

    Nurul Hidayah

    Jetty Transfer

    Johor Bahru, Malaysia • February 2026

    “Very good service overall — punctual driver, clean vehicle and clear communication. Traffic on the way back to KLIA was heavy, but they had advised us to leave earlier, so we still made the flight comfortably.”

    Andreas Weber

    Airport Transfer

    Munich, Germany • February 2026

    “They handled transport for our family across three wedding days in KL. Multiple vehicles, multiple pickup points, and not a single delay. The coordination over WhatsApp was genuinely impressive.”

    Priya Ramesh

    Wedding Transport

    Chennai, India • January 2026

    “A full day in Malacca with my parents, who are both in their seventies. The driver adjusted the pace for them, parked close to every stop and kept cold water in the car. Thoughtful service from start to finish.”

    Michael O'Sullivan

    Private Tour

    Dublin, Ireland • January 2026

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