Customer Reviews

    What our passengers say about GetsTransfer.my

    Business travellers, families and holidaymakers from across the world ride with us every week — for KLIA airport transfers, corporate chauffeur days, island jetty runs and private tours. Here is what they told us after their journey.

    4.9 / 5
    Based on 9 verified passenger reviews

    Recent passenger reviews

    Our KLIA2 pickup was at 5.40am and the driver was already waiting in the arrival hall with a name board. The Alphard was spotless and he handled four large suitcases without a fuss. Exactly the stress-free start we needed.

    Sarah Chen

    SingaporeMay 2026

    Airport Transfer

    Booked a full-day corporate chauffeur across three meetings in KL and Cyberjaya. Professional, discreet, and he knew every shortcut around the afternoon jams. I got more done in a day than I usually manage in two.

    James Mitchell

    Sydney, AustraliaApril 2026

    Corporate Hourly

    The Batu Caves and Kuala Selangor fireflies tour was the highlight of our family holiday. Our guide was patient with the children and took us to a local seafood spot we would never have found ourselves.

    Takeshi Yamamoto

    Osaka, JapanApril 2026

    Private Tour

    KL to Penang with six adults and plenty of luggage. The van was comfortable, the driver stopped whenever we asked for photos and coffee, and the price we were quoted on WhatsApp was exactly the price we paid.

    David Miller

    Manchester, United KingdomMarch 2026

    Intercity Transfer

    Booking over WhatsApp took two minutes and we had the driver's name, plate number and photo the night before. No meters, no surge pricing in the rain — just a fixed, honest fare.

    Maria Garcia

    Madrid, SpainMarch 2026

    Daily Booking

    Kuala Lumpur to Kuala Besut jetty for our Perhentian trip. They planned the timing around the ferry departure perfectly and even reminded us to buy tickets early. We arrived relaxed and on schedule.

    Nurul Hidayah

    Johor Bahru, MalaysiaFebruary 2026

    Jetty Transfer

    Very good service overall — punctual driver, clean vehicle and clear communication. Traffic on the way back to KLIA was heavy, but they had advised us to leave earlier, so we still made the flight comfortably.

    Andreas Weber

    Munich, GermanyFebruary 2026

    Airport Transfer

    They handled transport for our family across three wedding days in KL. Multiple vehicles, multiple pickup points, and not a single delay. The coordination over WhatsApp was genuinely impressive.

    Priya Ramesh

    Chennai, IndiaJanuary 2026

    Wedding Transport

    A full day in Malacca with my parents, who are both in their seventies. The driver adjusted the pace for them, parked close to every stop and kept cold water in the car. Thoughtful service from start to finish.

    Michael O'Sullivan

    Dublin, IrelandJanuary 2026

    Private Tour
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